Free returns and exchanges

Arsenis offers the service of free returns and exchanges on all products sold either online or through retail locations.

Products are accepted for return or exchange, if returned in saleable condition and in their packaging, within 14 days, accompanied by a sales receipt. Please note that items that are personalized with size adjustments, name engraving, etching and other services may not be returned or exchanged.

In the case of a return, a credit note will be issued, which its recipient will be able to use for future purchases, without facing any time limit.

The contact email for these cases is sales@arsenis.gr.  For more information, please refer to the terms of use of our website.